F.A.Q's
Is the TPTL a law firm?
No, The Planted Tree Legacy™ is not a law firm, we are an Information Readiness Boutique. The tools and services offered are designed to provide educational support and guidance to help you organize your thoughts, clarify your goals, and understand the key concepts behind information readiness and legacy planning. TPTL does not provide legal advice.
Does the guidance in this toolkit apply no matter what state or territory I live in?
This toolkit is designed to be broadly educational and helpful no matter where you live—every state and territory shares the same core principles of legacy and emergency planning.
However, specific requirements for certain legacy documents can vary by state.
For that reason, the toolkit teaches the fundamentals that apply everywhere, while encouraging you to check your state’s rules or work with a qualified professional when completing legal documents.
How can I partner with you?
We love partnerships. Send us a message.
Community Access
You will receive your community access information after a completed purchase. Please allow up to 48hrs. If you are having issues with logging in, please send us a message.
Refunds, returns, and exchanges
All sales are final. We do not offer refunds. In the event that your order arrives damaged in any way, please contact us with your order number and a photo of the item's condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
What is the shipping policy
All orders are processed withing 3 to 7 business days (excluding weekend and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
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How do I care for my toolkit?
We include product care details in your toolkit. If you do not see any info, please send us a message and we'll send you some information.